Frequently Asked Questions

Enter your email where you see the locked Direct Discount rate on any room page, or join our Direct-Rate Insider list in the footer. Either one instantly unlocks 20% off the standard rate on this site, and the discount stays unlocked on your device.

A 50% deposit is charged when you book. The remaining balance is settled at the resort during your stay. Taxes are shown before you pay: Jamaica's 10% GCT, a 10% service charge, and a $1 per night room tax.

Booking direct gets you our best rate (20% off the standard rate), the exact room you choose by number rather than a category, and our team on the other end if plans change.

Flexible rates: cancel 30 or more days before arrival for a full refund. Within 30 days, your deposit becomes a credit that applies in full to alternate dates of your choice. Date changes are made upon request.

Check-in is 3:00 PM and check-out is 11:00 AM. Early check-in and late check-out are available on request, subject to availability, and we store luggage for free on both ends.

Breakfast is not included in the room rate. The cliffside restaurant serves breakfast and lunch daily; dinner is available by request when ordered by 2:00 PM.

We are on the cliffs, so our steps down the cliff lead to a ladder straight into clear, deep Caribbean water, and most guests swim daily. There is no beach on the property; Seven Mile Beach is about 10 minutes away. We have a few snorkel sets available, or bring your own.

Yes. All 19 rooms at Home Sweet Home have a view of the sea; there are no garden-view or partial-view categories. Suites and penthouses add wraparound glass and larger balconies.

Yes, a freshwater cliff-top pool right above the sea, steps from every room. Between the pool and the ladder into the reef, most guests swim twice a day.

Yes. Fast fiber WiFi covers every room and the common areas, with Starlink as a backup so the connection stays up even if the line goes down.

We arrange it for you. After booking, send us your flight number through the site chat, by email, or in the checkout message box, and a private driver meets you at arrivals in Montego Bay (MBJ) holding the Home Sweet Home Resort sign. The drive to our door is about 1.5 hours along the coast.

On One Love Drive, West End Road, in Negril, Jamaica, built into the cliffs at the island's western tip. Seven Mile Beach is about 10 minutes away and Montego Bay's Sangster International Airport (MBJ) is about 1.5 hours.

Swim and snorkel right off our ladder, then explore: Rick's Cafe, Seven Mile Beach, boat trips to the reef and Booby Cay island, sunset catamaran cruises, YS Falls, Mayfield Falls, the Black River safari, and Floyd's Pelican Bar. We arrange all of it, and our Things to Do and Food Nearby guides under Plan Your Trip map out the West End's restaurants and bars too.

December through April brings the famous dry, breezy weather and our busiest calendar. Summer and early fall are quieter, greener, and the best value.